EACEA near at HAND

The aim: why this e-Booth? 

Welcome to EACEA near at HAND!

If you would like to know more about…

WHO we are

with WHOM we work

HOW we function

WHAT we do for YOU and your PROJECT

Follow us through this e-Booth!

We are here to HAND you!

Main topics

WHO are WE?

We are an executive Agency of the European Commission that manages EU programmes.

EACEA in a nutshell

  • Operational since 2006
  • One of the largest Executive Agencies, with around 440 staff members.
  • Mission: to support EU projects that connect people and cultures to reach out to the world and make a difference.
  • Total programme budget managed (2014-2020): €4,829 million.

EACEA brochure


The E+ Capacity Building in the field of Higher Education (CBHE) Team is a supportive, enthusiastic, responsible, and rigorous professional group of around 35 staff members assisting you in the implementation of your CBHE project.

We are project managers, facilitators of knowledge exchange, and supporters of European projects that connect people and cultures.Our main mission is to help you in the progress of your project, but also to provide a valuable INPUT to EU policies based on the results delivered by the projects and their impact.

We are one more PARTNER in your CBHE project that accompanies you throughout this journey, and even after that!

Each EACEA Project Officer is responsible for following projects from a specific Region, serving also as an interlocutor for other stakeholders such as EU Delegations, National Erasmus+ Offices and parent Directorate-Generals of the European Commission (DG EAC, NEAR and INTPA).

CBHE team organigram

Click below to discover who are the Project officers for each region:

With WHOM do we work?

CBHE Team+
NEOs, DGs (EAC, INTPA, NEAR), ICPs, EUDs, ACP Secretariat
Working together, we strive to provide you high quality support.
All CBHE projects are continuously being monitored by EACEA and, where applicable, by other stakeholders such as the National Erasmus + Offices in the Partner Countries from Regions 1,2,3,4 and 7, as well as the EU Delegations in the Partner Countries from Regions 6, 8, 10, 11 and 12.

National Erasmus + Offices (NEOs)
The NEOs assist the European Commission and the local authorities in the implementation of Erasmus+ in certain Partner Countries.
These Offices are situated in 27 Partner Countries in the Western Balkans, Eastern Partnership, Southern Mediterranean, Central Asia and Russia.
The responsibilities of the National Erasmus+ Offices are, among others, providing information on Erasmus+, assisting applicants, monitoring and evaluating funded projects, supporting policy dialogue, and maintaining contacts with local authorities and EU Delegations.
Their main contribution is to help to increase the relevance, impact and sustainability of the E+ project results in their countries.

NEO contact details:

International Erasmus+ Contact point (ICPs) in the National Agencies of the Programme Countries
In the National Agencies in the Programme Countries, International Contact Points have been set up to provide information on the international dimension of the higher education aspects of the Erasmus+ Programme.

EU Delegations (EUDs)
The EUDs are diplomatic missions of the European Union. They are usually responsible for one country, although some are representatives to several countries.
The Delegations play a vital role in representing the EU and its citizens around the globe, and in building networks and partnerships.
Their main role is to represent the EU in the country where they are based and to promote the values and interests of the EU.


European Commission Directorate-General EAC, INTPA, and NEAR 
The Directorate-General for Education, Youth, Sport and Culture (DG EAC) is the executive branch of the European Union, and it is responsible for policies on education, culture, youth, languages, and sport. DG EAC also supports these issues through a variety of programmes, notably Creative Europe and Erasmus+.

The mission of the Directorate-General International Cooperation and Development (DG INTPA) is to contribute to sustainable development, eradication of poverty, peace, and protection of human rights through international partnerships that uphold and promote European values and interests.

The mission of the Directorate-General for Neighbourhood and Enlargement Negotiations (DG NEAR) is to take forward the EU's neighbourhood and enlargement policies, as well as to coordinate relations with EEA-EFTA countries, insofar as Commission policies are concerned. DG NEAR works closely with the European External Action Service and the line DGs in charge of thematic priorities.

ACP Secretariat
The ACP Secretariat is responsible for the administrative management of the African, Caribbean and Pacific (ACP) countries Group. It assists the decision-making and consultation bodies of the Group in their tasks. The Secretariat has its headquarters in Brussels.

WHAT do we DO?



  • Provide information on the Erasmus+ Call for proposals
  • Reply to requests from applicants from all around the world


  • Commit to ensuring that the best projects are selected, among all the submitted proposals
  • Organize the selection process including checks of the applications against the admissibility, eligibility, exclusion and selection criteria, management of external experts to assess the quality of the proposals against the award criteria, consultation of the EU Delegations on the most deserving proposals, regional Sub-Committee Meetings, final evaluation meeting and decision


  • Setting procedures for the smooth implementation of the projects in line with the Programme’s rules and requirements
  • Daily interactions with beneficiaries by e-mail, telephone and web conferencing tools to assist and advise them
  • Support the exchange of good practices among Erasmus+ CBHE projects

The main objective of monitoring is to ensure that the projects are achieving their objectives in accordance with their grant application and with the Erasmus+ CBHE rules and regulations.
On this basis, we:

  • Ensure sound and efficient management of funds,
  • Assess the progress and achievements of the projects, as well as the constant relevance of the project to EU policies and priorities,
  • Measure the short and long-term effects of the project results on the institutions involved,
  • Evaluate the impact of the projects/actions on the countries' higher education systems,
  • Identify potential risks and challenges,
  • Identify good practices,
  • Encourage synergies with other Capacity-Building projects.

The European Commission uses the project results to shape policy-making. These project results are an excellent tool for policy makers, used to:

  • Provide evidences for policy development and design,
  • Highlight gaps in current Programmes,
  • Help develop new opportunities and innovative activities for the future Programmes.

In this context, the CBHE Team, with its focus on the impact and long-term sustainability of the projects after the end of their funding period, has carried out analyses and studies to contribute to the EU Policy objectives and future actions.

Regional reports
Overview of the Higher Education system in Partner Countries (Regions 1,2,3,4 and 7)
Erasmus+ Capacity Building in Higher Education EU Support to Higher Education Institutions Around the World

The Erasmus+ Higher Education Reform Experts
The network of Higher Education Reform Experts (HEREs) was established in the framework of the Tempus programme and continues to be supported through Erasmus+.
These experts, which are appointed by the national authorities in the former Tempus Partner Countries, constitute a pool of expertise to promote and enhance the modernisation of higher education. They participate in the development of policies and reforms in their countries and contribute to the training of local stakeholders. Their activities consist of, for example, organising and participating in seminars, writing articles and reports, or providing advice to individual institutions and policy makers.
The current network includes around 250 experts, whose activities are managed at the local level by the National Erasmus+ Offices, in cooperation with the relevant national authorities. International meetings and training events for the HERE network are coordinated by the Education, Audiovisual and Culture Executive Agency, in cooperation with the DG Education and Culture of the European Commission, and with the support of a service provider, the SPHERE team.
HERE annual activity report 2019

HOW do we DO IT? 

Promotion strategy 
EACEA promotes funding opportunities via its website, and by organizing events like information days, grant holders’ meetings and clusters of projects.
In addition, EACEA publishes leaflets, brochures and publications on projects results, such as the Erasmus+ CBHE Regional Impact Studies, and it hosts visits for students and citizens interested in knowing more about the activities of the Agency.

Selection procedure
We carry out a strict selection of the submitted proposals, based on predefined criteria.
Our team organizes and is involved in each of the different stages of the evaluation of the admissibility, eligibility, exclusion, selection and award criteria, thus assisting the Evaluation committee. In this process, we are supported by external experts.
The Evaluation committee is composed of representatives of different stakeholders, and its role is to make a proposal of the list of applications that should receive EU funding.
We also ensure the quality of the process.

Monitoring strategy
Desk monitoring 
Desk monitoring refers to the supervision and follow-up of the project from our offices in Brussels. To ensure it, we:

  • Keep a daily contact with beneficiaries
  • Assess the project’s progresses and final reports
  • Manage project amendments to the Grant Agreement

Field monitoring
Field monitoring activities are those implemented through face-to-face/virtual meetings between the CBHE Team members, with or without the presence of the NEOs, and representatives from the CBHE projects.

Apart from supervising the progress of a project, field-monitoring visits in Partner Countries help evaluate the impact of the project in these countries, and assess the sustainability prospects of the project outcomes. We do not only focus on how the CBHE funds are managed, but also on how to increase the visibility of the EU support to Partner Countries.
Given their different implementation contexts, a distinction has to be made between projects implemented in the ex-Tempus countries, in which the NEOs play a key role, and projects implemented in the new regions of the CBHE action, where the NEOs’ presence is lacking.
General Directorates (EAC, INTPA, NEAR) and EUDs may also participate in the monitoring visits, especially if the monitoring visit is combined with other objectives (e.g. participation in promotional events).

Regional Cluster meeting on impact of CBHE projects in the Western Balkans:



Regional Cluster meeting on the impact of CBHE projects in the Central Asia

Analysing Results, figures and facts
CBHE Regional factsheets
Erasmus+ country and regional factsheets

Current Challenges

In our commitment to achieve excellence of services, we strive to:

  • provide high quality support to a high number of projects,
  • guarantee that our message is well understood by all beneficiaries, so that projects are in line with the rules,
  • adapt to the current circumstances (including the Covid-19 pandemic), while respecting the objectives of the Programme,
  • help the beneficiaries with any difficulty/constraint encountered,
  • achieve E+ CBHE visibility and dissemination of the project results.

Existing Initiatives

Planned events in 2021:

Live event (join us!)

Thursday 28 January
(BRU time)

Meeting number:
175 657 5412
(32668420 from phones and video systems)

 Join the web meeting